Shipping & Returns
All orders are processed within 1 to 18 business days (excluding weekends and holidays) after receiving your order confirmation email. This depends on inventory and customs. You will receive another notification when your order has shipped. Please note: shipping can take anywhere of 3-19 business days depending on where you are located, holidays, and/or shipping delays that are beyond our control. Once we ship your package, it is up to the shipping gods. (Believe me, I pray to them as soon as I drop off the package.)
We offer a $8 CAD flat rate shipping to Canada and $13 CAD flat rate shipping to the USA
We offer FREE shipping on orders over $50 to Canada and on orders over $100 to the USA.
Return & Exchange Policy
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 10 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following that the following products are not eligible for return: Customs, "As is" products, clearance products, free gifts and on sale products.
Please note A.D.S. Ferreira is not responsible for return shipping fees, it is the responsibility of the buyer.