Website Policy

Binding Terms

This website is owned and operated by A.D.S. Ferreira. These Terms set forth the terms and conditions under which you may use our website and services/products as offered by us. This website offers visitors reading material and resin-made products made by A.D.S. Ferreira. By accessing or using the website of our service/products, you approve that you have read, understood, and agree to be bound by these Terms.

Customer Care

  • I will listen effectively to my customers’ requests and promptly take the necessary actions to assist them.

  • I will keep my customers informed of unexpected delays in service and/or products.

  • I will inform my customers of normal process time, when they can expect completion and any delays that may arise in the process.

  • I will respond to website questions/requests within 48 hours during normal business hours.

  • I will respond to e-mails within 48 hours during normal business hours.

  • I will update my e-mail notification message when I will be out of the office for an extended period of time (full day or more). I will indicate my expected return date. 

  • I will make my goal to exceed the expectations of all of my customer groups.

  • I will be conscious of my communication style and communicate in a professional manner.

Right to changes

We may, without prior notice, change the services; stop providing the services or any features of the services

 

we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to

 

the services without notice and liability for any reason, or for no reason.

 

*RIGHT TO CHANGE/MODIFY TERMS*

 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should

 

review these pages periodically. When we change the Terms in a material manner, we will notify you that

 

material changes have been made to the Terms. Your continued use of the Website or our service after any

 

such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any

 

future version of the Terms, do not use or access (or continue to access) the website or the service.

Privacy & Safety

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. Any information you may provide us with will NOT be shared with any third parties and only be used for the above.

Wholesale Inquiries

If you are interested in selling some of these products in your store or include them in your subscription box(s), please email me at author@adsferreira.com to discuss the potential partnership and for wholesale pricing.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

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